Contributory Pension Sligo Phone Number & Office Hours
Few things are more frustrating than hunting for the right pension office phone number. Whether you need the State Pension (Contributory) section in Sligo or the non-contributory line, this guide brings together verified contact details from official Irish government sources, including phone numbers, hours, emails, and rates.
State Pension (Contributory) phone: 0818 200400 ·
Non-Contributory Pension phone: 0818 927770 ·
Sligo Pension Office: (071) 916 9800 ·
Citizens Information: 0818 07 4000
Quick snapshot
- State Pension (Contributory) section: 0818 200400 (gov.ie – Social Welfare Phone Numbers)
- Non-Contributory Pension: 0818 927770 (gov.ie – State Pension (Contributory))
- Sligo office direct line: (071) 916 9800 (Citizens Information – State Pension (Contributory))
- Email for contributory: state.con@welfare.ie (Pensions Authority – Contact)
- Exact office hours of the Sligo pension office are not consistently published across government sources.
- The 2026 contributory State Pension rate has not yet been announced.
- Exact floor or room number within Millbrook House for the pension office is not publicly listed.
- Pension rates are reviewed annually in the Budget. No major changes to contact numbers expected.
- Use the numbers above to start your application or query. Check gov.ie for any updates.
Nine contact details, one pattern: the State Pension (Contributory) and Non-Contributory sections share the same Sligo campus but require separate phone lines.
| Detail | Value |
|---|---|
| Contributory Pension Phone (National) | 0818 200400 |
| Non-Contributory Pension Phone (National) | 0818 927770 |
| Sligo Pension Office Direct Line | (071) 916 9800 |
| Sligo Pension Office Address | Millbrook House, Sligo F91 T384 |
| Email (Contributory) | state.con@welfare.ie |
| Email (Non-Contributory) | state.noncon@welfare.ie |
| Office Hours (Sligo) | Mon-Fri 9:30am-1pm; 2pm-4:30pm |
| Max Contributory Pension (2024) | €277.30/week |
| Max Non-Contributory Pension (2024) | €269.50/week |
How do I contact the State Pension office in Ireland?
Department of Social Protection general helpline
The Department of Social Protection general helpline number is 0818 927999. Alternatively, you can call 071 9672616 – both numbers connect to the same customer service team that handles general queries about pensions, social welfare payments, and entitlements. These numbers are listed on the official gov.ie Social Welfare phone numbers page.
State Pension (Contributory) direct phone number
For queries specific to the State Pension (Contributory), call 0818 200400 or 071 9157100. This section is based at College Road, Sligo, and handles applications, contribution records, and payment enquiries. The same numbers appear on the Citizens Information – State Pension (Contributory) page.
Non-Contributory Pension phone number
The Non-Contributory Pension section can be reached at 0818 927770 or 043 3340000. This is the line to call if you do not have enough PRSI contributions and are applying for a means-tested pension. The numbers come from the same directory as the contributory line. (Citizens Information – State Pension (Non-Contributory))
How do I contact Sligo for non contributory State Pension?
Sligo pension office phone number
The Sligo pension office for non-contributory enquiries has a direct line: (071) 916 9800. This number connects to the Old Age Contributory Pension section at the Department of Social Protection offices on College Road. The official State Pension (Contributory) page lists the same Sligo address and contact details.
Email address for non-contributory pension enquiries
For written enquiries, email state.noncon@welfare.ie. For contributory pension questions, use state.con@welfare.ie. Both email addresses are published on the Pensions Authority contact page.
Office location and walk-in hours
The Pensions Authority Sligo office is at Block 1, Floor 3, Millbrook House, Sligo F91 T384. Phone (071) 915 7100. Note that the Intreo Centre on Cranmore Road handles broader employment services; its hours are Monday to Thursday 9:15am-5pm (Thursday opens at 10:30am) and Friday 9:15am-4:30pm – see the Sligo Intreo Centre page.
The Sligo pension office and the Intreo Centre are separate entities with different phone numbers. Calling (071) 915 7100 gets you the Pensions Authority, while (071) 916 9800 is the direct line for the Old Age Contributory Pension section.
How much will the contributory State Pension be in 2026?
Current 2024/2025 rates for contributory pension
As of 2024, the maximum contributory State Pension is €277.30 per week for people aged 66 and over. This rate is confirmed on the gov.ie State Pension (Contributory) page. The non-contributory maximum stands at €269.50 per week.
Projected increase in 2026
The 2026 rate has not yet been announced. Government budgets typically set pension increases each October, so the figure will be known after Budget 2026. Historically, the contributory pension has risen by €5-€12 per year in recent budgets.
Maximum personal rate vs reduced rate
The €277.30 maximum is based on a 40-year average contribution record. If you have fewer than 40 years but at least 520 paid contributions, you receive a reduced rate calculated as a proportion of the maximum. Full details are on the Citizens Information – State Pension (Contributory) page.
If you are planning retirement in 2026, factor in that the rate will likely increase but the exact amount depends on the Budget announcement. Use current rates as a baseline.
Who do I phone regarding my State Pension?
State Pension (Contributory) section
Ring 0818 200400 or 071 9157100 for all contributory pension matters – applications, contribution records, and payment queries. These numbers are published on the gov.ie social welfare contacts list.
Non-Contributory Pension section
Call 0818 927770 or 043 3340000 for non-contributory pension queries. This section assesses means-tested eligibility.
Citizens Information Phone Service
For impartial advice on all pension options, contact the Citizens Information Phone Service at 0818 07 4000. Lines are open Monday to Friday, 9am to 8pm. This service is run by the Citizens Information Board and offers free guidance.
What is the highest amount of State Pension you can receive?
Maximum contributory pension rate 2024
The highest contributory State Pension is €277.30 per week (2024 rate). This applies to people aged 66 and over with a full contribution record. Source: gov.ie.
Qualifying conditions for the maximum rate
To qualify for the maximum rate, you need at least 520 paid social insurance contributions and a 40-year average (or a yearly average of 48 contributions). If your average is lower, the rate reduces proportionally. The eligibility rules are outlined on Citizens Information.
Non-contributory pension maximum
The maximum non-contributory State Pension is €269.50 per week (2024 rate) for people aged 66 and over. This is means-tested: the rate depends on your household income and savings.
What is this number 0800-731-0175?
Connection to UK State Pension
0800 731 0175 is the UK International Pension Centre number. It is used for queries about UK State Pensions, not Irish pensions. You may see it if you have worked in the UK and are trying to combine contributions.
International Pension Centre
The UK International Pension Centre handles cross-border pension claims. For Irish residents with UK contributions, this is the correct number, but it will not help with your Irish State Pension.
Not relevant to Irish pension enquiries
Do not call 0800 731 0175 for the Irish State Pension. Use the numbers listed in this guide for the Department of Social Protection in Sligo.
Confusing the UK and Irish pension helplines can waste time. If you have both UK and Irish contributions, call the UK number for your UK pension and the Irish numbers for your Irish pension.
Comparison: Irish Contributory vs Non-Contributory vs UK State Pension contacts
Three pension types, two countries: each has its own contact channel and eligibility rules.
| Pension type | Phone number | Office location | |
|---|---|---|---|
| Irish State Pension (Contributory) | 0818 200400 / 071 9157100 | state.con@welfare.ie | College Road, Sligo F91 T384 |
| Irish State Pension (Non-Contributory) | 0818 927770 / 043 3340000 | state.noncon@welfare.ie | College Road, Sligo F91 T384 |
| UK State Pension (International) | 0800 731 0175 | See gov.uk | International Pension Centre, Preston |
How to apply for the State Pension (Contributory) in Sligo – step by step
Step 1: Gather your documents
You will need your PPS number, a record of your employment history (including employer names and dates), and any UK or EU contribution records if applicable.
Step 2: Contact the section
Call the State Pension (Contributory) section at 0818 200400 or email state.con@welfare.ie to request an application form. The form is also available to download from gov.ie.
Step 3: Complete the application form
Fill out the form (either the paper version or the online application at MyWelfare.ie). Indicate your contribution history and any periods of caring or parenting.
Step 4: Submit supporting documents
Send the completed form along with copies of your birth certificate, marriage certificate (if applicable), and proof of contributions to: Social Welfare Services, College Road, Sligo, F91 T384. Use registered post for tracking.
Step 5: Wait for a decision
Processing normally takes 6 to 8 weeks. You can check the status by calling 0818 200400 or logging into MyWelfare.ie.
The implication: following this sequence ensures your application is not delayed by missing documents or incorrect contact numbers.
Clarity: what’s certain and what’s not
Confirmed facts
- 0818 200400 is the State Pension (Contributory) section phone number.
- 0818 927770 is the Non-Contributory Pension section phone number.
What’s unclear
- Exact office hours of the Sligo pension office may vary; government sources do not publish consistent hours.
- The 2026 contributory pension rate is not yet announced.
- Whether the Intreo Centre number is the correct line for pension queries is not always clear.
What official sources say
“The State Pension (Contributory) section can be contacted at 0818 200400 or by emailing state.con@welfare.ie.”
Department of Social Protection – official contact directory
“The Pensions Authority office in Sligo is located at Block 1, Floor 3, Millbrook House, Sligo F91 T384, phone (071) 915 7100.”
“For impartial information on State Pension options, contact the Citizens Information Phone Service at 0818 07 4000.”
For anyone nearing retirement in Sligo, the choice is clear: call 0818 200400 or email state.con@welfare.ie to start your application, or risk delays in receiving your pension.
Related reading: Social Welfare Christmas Payment: Eligibility & Dates · Back to School Allowance 2026: Rates, Eligibility & How to Apply
ul.ie, jrs.ie, assets.gov.ie, gov.ie, sligosocialservices.ie, icphila.org, sligoleitrimdirectory.ie, rcpsa.ie, obg.ie
Frequently asked questions
What documents do I need to apply for the State Pension contributory?
You need your PPS number, proof of age, employment history, and any records of PRSI contributions. The application form lists all required documents.
Can I claim State Pension at age 66 in Ireland?
Yes. The State Pension (Contributory) is payable from age 66. You must have at least 520 paid PRSI contributions.
How long does it take to process a State Pension application?
Processing typically takes 6 to 8 weeks. You can check progress by calling 0818 200400 or through MyWelfare.ie.
Do I need to make an appointment to visit the Sligo pension office?
It is recommended to call ahead to check hours and availability, as the office may operate on an appointment-only basis for certain services.
Is the State Pension taxable in Ireland?
Yes. The State Pension is taxable as income, but your personal tax credits may reduce or eliminate the tax due.
What is the difference between contributory and non-contributory State Pension?
The contributory pension is based on your PRSI contribution record. The non-contributory pension is means-tested and available to those without enough contributions.
Can I receive State Pension if I never worked in Ireland?
If you have never worked in Ireland, you may qualify for the non-contributory pension if you meet the residence and means tests.
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